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1. What types of gym equipment do you sell?

We offer a wide range of gym equipment including treadmills, exercise bikes, rowing machines, ellipticals, weight benches, dumbbells, kettlebells, resistance bands, and more.

2. Do you provide warranties on your products?

Yes, all our products come with a manufacturer's warranty. The duration and terms of the warranty vary by product. Please check the specific product page for detailed warranty information.

3. Can I return or exchange my purchase if I'm not satisfied?

We have a 30-day return policy for unused and unopened items in their original packaging. For more details on our return policy, please visit our Returns & Exchanges page.

4. Do you offer assembly services?

Yes, we offer assembly services for most of our gym equipment. You can opt for this service at the time of purchase for an additional fee.

5. How long does delivery take?

Delivery times vary based on your location and the product ordered. Typically, orders are processed and shipped within 2-5 business days, and delivery can take an additional 3-7 business days.

6. Do you ship internationally?

Currently, we only ship within the country. We are working on expanding our shipping services to international locations in the near future.

7. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier's website.

8. Are there any financing options available?

We offer financing options through our partner financial institutions. Please check our Financing page for more details and to apply.

9. Do you offer discounts for bulk purchases?

Yes, we offer discounts for bulk purchases. Please contact our sales team for a custom quote.

10. How can I contact customer support?

You can reach our customer support team via email at support@truecorestorefitness.com or by calling our toll-free number 1-800-123-4567. Our support hours are Monday to Friday, 9 AM to 6 PM.